Cleveland,
OH
44101
US
Posted: 04/17/2023
2023-04-17
2024-01-09
Employment Type:
Contract To Hire
Job Number: 21925
Pay Rate: 39.00
Job Description
HIM Technical Analyst (3M 360)
Location: Remote
PERM
The position is responsible for assisting in providing application(s) configuration support to enhance department’s operational efficiencies / workflow needs. Business units may include: Finance and Payroll; Accounting; Human Resources; Supply Chain; Quality Center; the Central Business Office; Patient Access; Nutrition and Environmental Services; Homecare; Legal; Business Compliance.
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Responsibilities:
- Supports major enterprise applications (Revenue Cycle Management related, SQL Server based with HL7 integration)
- Independently facilitates design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives
- Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts
- Maintains high degree of understanding of departments’ business processes
- Troubleshoots application issues, with/without vendor assistance, to resolution
- Troubleshoots system hardware, as needed
- Partners with end users to understand workflow and business processes
- Maintains system security for assigned applications
- Manages Disaster Recovery and Backup requirements for assigned systems and provides guidance to Applications Analysts in activities
- Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations
- Mentors Application Analysts
- Provides input to components of development of end-user training materials and participates in training efforts
- Assists other team members in ensuring high documentation standards
- Leads escalation of issues with appropriate internal resources, to resolution
- Develops policies and procedures in collaboration with business units, other analyst team members, and IT Application manager
- Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts
- Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders
- Creates reports and assigns work problem tickets to Application Analysts
- Evaluates and maintains appropriate system documentation
- Collaborates with other application analysts to insure system integrations
Requirements:
- 4+ years of experience in healthcare IT required
- 2+ years of experience in supporting Health Information Management (HIM) IT application support experience.
- Must have strong written and verbal communication skills
- Proficient with MS Office/MS Visio/MS PowerPoint
- Ability to work with servers and apply application software upgrades
- Knowledge of disaster recovery and backup procedures
- HIM IT application support experience:
- 3M 360 Encompass
- 3M Engage One
- 3M Fluency Direct
- 3M CodeAssist
- Knowledge and experience with HL7 Interfaces
- Other revenue cycle application experience (i.e. scheduling, registration, claims processing)
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