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HIM Technical Analyst (3M 360)

Cleveland, OH 44101

Posted: 04/17/2023 Employment Type: Contract To Hire Job Number: 21925 Pay Rate: 39.00

Job Description

HIM Technical Analyst (3M 360)
Location: Remote

The position is responsible for assisting in providing application(s) configuration support to enhance department’s operational efficiencies / workflow needs. Business units may include: Finance and Payroll; Accounting; Human Resources; Supply Chain; Quality Center; the Central Business Office; Patient Access; Nutrition and Environmental Services; Homecare; Legal; Business Compliance.
  • Supports major enterprise applications (Revenue Cycle Management related, SQL Server based with HL7 integration)
  • Independently facilitates design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives
  • Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts
  • Maintains high degree of understanding of departments’ business processes
  • Troubleshoots application issues, with/without vendor assistance, to resolution
  • Troubleshoots system hardware, as needed
  • Partners with end users to understand workflow and business processes
  • Maintains system security for assigned applications
  • Manages Disaster Recovery and Backup requirements for assigned systems and provides guidance to Applications Analysts in activities
  • Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations
  • Mentors Application Analysts
  • Provides input to components of development of end-user training materials and participates in training efforts
  • Assists other team members in ensuring high documentation standards
  • Leads escalation of issues with appropriate internal resources, to resolution
  • Develops policies and procedures in collaboration with business units, other analyst team members, and IT Application manager
  • Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts
  • Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders
  • Creates reports and assigns work problem tickets to Application Analysts
  • Evaluates and maintains appropriate system documentation
  • Collaborates with other application analysts to insure system integrations
  • 4+ years of experience in healthcare IT required
  • 2+ years of experience in supporting Health Information Management (HIM) IT application support experience.
  • Must have strong written and verbal communication skills
  • Proficient with MS Office/MS Visio/MS PowerPoint
  • Ability to work with servers and apply application software upgrades
  • Knowledge of disaster recovery and backup procedures
  • HIM IT application support experience:
    • 3M 360 Encompass
    • 3M Engage One
    • 3M Fluency Direct
    • 3M CodeAssist
  • Knowledge and experience with HL7 Interfaces
  • Other revenue cycle application experience (i.e. scheduling, registration, claims processing)

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