Posted: 04/17/20232023-04-172024-08-26Employment Type:Contract To HireIndustry:Epic AnalystJob Number: 21925Pay Rate: 39.00
Job Description
HIM Technical Analyst (3M 360)
Location: Remote
PERM
The position is responsible for assisting in providing application(s) configuration support to enhance department’s operational efficiencies / workflow needs. Business units may include: Finance and Payroll; Accounting; Human Resources; Supply Chain; Quality Center; the Central Business Office; Patient Access; Nutrition and Environmental Services; Homecare; Legal; Business Compliance.  Responsibilities:
Supports major enterprise applications (Revenue Cycle Management related, SQL Server based with HL7 integration)
Independently facilitates design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives
Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts
Maintains high degree of understanding of departments’ business processes
Troubleshoots application issues, with/without vendor assistance, to resolution
Troubleshoots system hardware, as needed
Partners with end users to understand workflow and business processes
Maintains system security for assigned applications
Manages Disaster Recovery and Backup requirements for assigned systems and provides guidance to Applications Analysts in activities
Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations
Mentors Application Analysts
Provides input to components of development of end-user training materials and participates in training efforts
Assists other team members in ensuring high documentation standards
Leads escalation of issues with appropriate internal resources, to resolution
Develops policies and procedures in collaboration with business units, other analyst team members, and IT Application manager
Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts
Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders
Creates reports and assigns work problem tickets to Application Analysts
Evaluates and maintains appropriate system documentation
Collaborates with other application analysts to insure system integrations
Requirements:
4+ years of experience in healthcare IT required
2+ years of experience in supporting Health Information Management (HIM) IT application support experience.
Must have strong written and verbal communication skills
Proficient with MS Office/MS Visio/MS PowerPoint
Ability to work with servers and apply application software upgrades
Knowledge of disaster recovery and backup procedures
HIM IT application support experience:
3M 360 Encompass
3M Engage One
3M Fluency Direct
3M CodeAssist
Knowledge and experience with HL7 Interfaces
Other revenue cycle application experience (i.e. scheduling, registration, claims processing)
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