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Process Automation Analyst

Baltimore, MD 21205

Posted: 08/23/2022 Employment Type: Temporary Industry: IT Job Number: 574

Job Description

Automation Analyst

Successful candidate has, at least, a limited automation / programming experience on automation platforms but would have familiarity of hospital IT systems and workings. They are responsible for supporting, monitoring and maintaining automations on a day-to-day basis. Tasks include:
  • Running and distributing weekly automation reports detailing bot’s completed actions, exceptions, current inventory, and run rate
  • Modifying any existing monitoring dashboards to see additional data or add data from newly developed automations
  • Monitoring bot's statuses and understanding root causes of runtime problems
  • Aiding in resolving major problems and tickets related to automation runtimes (Cerner upgrades, Workflow change)
  • Resolving problems related to Payer UI changes
  • Updating bot’s login information for payer websites every 90 days or as necessary
  • Training other employees on how to use the automation
  • Supporting the automation efforts and handling day to day maintenance
  • Automation Tool experience is required
    • Boston Workstation or Eggplant Automation tool is highly preferred as those are current automation tools used but open to others as well
  • A good communicator is required

Meet Your Recruiter

Mike Jones

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